Community Action is happy to announce the recipient of our 2024 April Staff Spotlight, Compliance Specialist for Energy Assistance, Charles Muindi!
His nominators said, "“Charles is dedicated to the households we serve, to the Energy Assistance team, and to CAPRW as a whole. He is always compassionate to the people we are serving, taking time to listen, and to offer resources. He is very helpful in answering questions for both coworkers and households He is full of integrity. He goes above and beyond all the time. He truly would do anything for anyone. “
“Charles does whatever is needed to assist clients, coworkers and Management team to get the job done! He assists with difficult clients when needed and takes on different projects for the department as needed! He definitely goes way over and beyond! Would love him to be acknowledged for all his hard work.”"
We are so grateful to have staff members such as Charles Muindi that exemplify our mission, vision, and values! Recently we caught up with Charles to learn more about him and how he views his role at Community Action.
What is your favorite part about working at CAPRW?
My favorite part is when I work with my co-workers and with other departments to make a difference in the families that we worked with..
Do you have a favorite memory about working with families?
One Memory that I can think of is the first time I had to process an application to completion and get the lights turned on for one of our families; they called with tears of joy expressing what difference I made in their lives by merely doing my job.
How did you discover your passion for working with a nonprofit?
The first month that I worked here and realized that it's possible for struggling families to get help, because where I come from that is unheard of.
What do you enjoy doing in your spare time outside of work?
I enjoy participating in game nights and BBQ Bonfires!
