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MELSA Seeks Insight from Residents to Improve Library Technology Services

The Twin Cities Metropolitan Library Service Agency (MELSA), in collaboration with Wilder Research, is seeking insight from low-income residents on how to improve library technology services in our communities. If you are 18 or older, live in either Ramsey or Washington county, and qualify for public benefits, you are eligible to participate in one of two focus groups this week.

The first focus group will take place via Zoom, tomorrow June 28, from 5:00 pm to 6:30 pm. To register for this virtual focus group, click here or scan the QR code on the graphic that accompanies this blog. An in-person focus group will be hosted this Thursday, June 30, from 1:00 pm to 2:30 pm. The in-person event will take place at the Community Action Resource Center (450 Syndicate Street North, St. Paul). To sign up for the in-person focus group, click here or scan the corresponding QR code.

Participants in both focus groups will have the opportunity to:

  • Share your experience with the libraries’ technology and digital services including the internet / WiFi, computers, scanning, and printing services.
  • Talk about your needs for technology and digital services.
  • Share your ideas on how the libraries can better meet your personal technology needs.

All those taking part in a focus group will receive a $50 check in appreciation of their time and assistance. And, for more information on the programs, events, and other resources available through MELSA, please visit them online.

Our Impact This Year

  • People Who Received Utility Bill Assistance

    49,780

  • Children Enrolled in Head Start & Early Head Start

    1,622

  • People Whose Utility Bills Were Lowered Through Home Weatherization

    245

  • Workers Provided with Transportation Support Including Vehicle Loans, Repair Grants, and Transit Passes

    1,743

© 2022 Community Action Partnership of Ramsey and Washington Counties

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